We may have open tickets from users who cannot find or who have not yet received their verification emails.

In these cases, we are to activate the account and update the user as to the status of their account.

Hello,

Thank you for contacting CSOD Foundation (NonprofitReady) End-User Support and allowing us to assist you!

We sincerely apologize for the issue you are experiencing with your account registration. We looked into your issue and saw your account showing as "Pending."

We have gone ahead and manually approved your account; your account is now active. You should be able to access your account using the email address (username) and password you created during the registration process. Here is the link to the CSOD Foundation DisasterReady Login Page: https://ready.csod.com/

If you are having difficulties with logging into your account, you may use the "Forgot password? Reset here." option on the CSOD Foundation DisasterReady Login Page. Using that option will trigger a system generated email to your email address which you can use to reset your password. If the forgot password option is not working for you, please respond to this email and let us know. We'll be happy to assist you further.

In the future, if you need assistance with any other issue/inquiry/request, please don't hesitate to contact us. We are here to help when needed.

Have a wonderful day!