We may have open tickets from users who could not find or who had not received their verification emails, but when we search for the account, we find it has been activated.

In these cases, we need to acknowledge the request and verify the status of their account.

Hello,

Thank you for contacting CSOD Foundation (NonprofitReady) End-User Support and allowing us to assist you!

We sincerely apologize for the issue you are experiencing with your account registration. We looked into your issue and found that your account is noqw showing as active. You should be able to access your account using the email address (username) and password you created during the registration process. Here is the link to the CSOD Foundation DisasterReady Login Page: https://ready.csod.com/

If you are having difficulties with logging into your account, you may use the "Forgot password? Reset here." option on the CSOD Foundation DisasterReady Login Page. Using that option will trigger a system generated email to your email address which you can use to reset your password. If the forgot password option is not working for you, please respond to this email and let us know. We'll be happy to assist you further.

In the future, if you need assistance with any other issue/inquiry/request, please don't hesitate to contact us. We are here to help when needed.

Have a wonderful day!