When users are having password issues, we are to direct them to reset their password via the self-service password reset option.

Hello,

Thank you for contacting CSOD Foundation (NonprofitReady) End-User Support and allowing us to assist you!

We sincerely apologize for the issue you are experiencing with accessing your account. We have verified you have an active account in the system.

To reset your password, you may use the forgot password option on the CSOD Foundation DisasterReady Login Page: https://ready.csod.com/. Using that option will trigger a system generated email to your email address which you can use to reset your password. Ensure to check your spam/junk folder as the email may be automatically moved by your email service.

If the forgot password option is not working for you, please respond to this email and let us know. We'll be happy to assist you further.

We look forward to your response and assisting you further.

Have a wonderful day!

Sincerely,